Optiontown

Upgrade Travel Option (UTo)

Getting an upgrade to Business Class when you already booked economy class tickets is available by using Upgrade Travel Option (UTo). By using this option, you will save up considerably as compared with the regular Business Class fares. And once upgraded, you will enjoy the fresh feeling of our excellent Business Class services.

To request for your upgrade:

• Book your economy class ticket.
• Visit www.optiontown.com.
• Select Upgrade Travel Option (UTo).
• Enter your Booking Reference, Last Name and Email to retrieve your booking information.
• Select the flight you would like to be upgraded.
• Pay a small Sign-up price (BDT 77) and a nominal Upgrade price** (in this way enjoying considerable savings compared to regular Business Class fares).
• You will receive and e-mail prior to your departure notifying you if your upgrade was successful. If it is not possible to upgrade your flight, the Upgrade price will be fully and automatically refunded to you within five (5) business days after the flight departure.

Empty Seat Option (ESo)

Get your 'virtual private zone' via Optiontown's Empty Seat option (ESo). Biman Bangladesh Airlines in collaboration with Optiontown, is introducing this new popular offer for travellers to get a chance to secure empty seats next to their seat at a nominal price, elevating your travel comfort and experience.

To request for your empty Seat(s):

• Book your economy class ticket.
• Visit www.optiontown.com.
• Select Empty Seat Option (ESo).
• Enter your Booking Reference, Last Name and Email to retrieve your booking information.
• Select the flights where you want Empty Seat(s)
• Pay a small Sign-up price (BDT 77) and a nominal Empty Seat Price (fully refunded if empty seat(s) are not assigned) to complete your ESo Sign-up.
• You will receive an e-mail prior to your departure notifying you if Optiontown assigns you empty seats, you will enjoy more relaxed comfortable travel, or else if you are not assigned empty seats, the empty seat price for that flight will be automatically refunded to you within five business days after flight departure.

If ESo is successful, you will get to enjoy the complete row of 3 seats to yourself enabling you to relax in privacy and enjoy more of the Biman Bangladesh Airlines inflight experience. You have exclusive rights to use the assigned empty seat(s) for the entire duration of the flight. It's almost like a flat bed luxury in the Economy Cabin!

Only a limited number of options are offered for each particular flight based on availability of rows of empty seats and other factors, and hence an ESo Sign-up does not guarantee an empty seat.

* Services may vary depending on departure airport and flight length.
** Upgrades and Upgrade Prices are subject to availability and are constantly updated.