Checked Baggage

When flying with Biman you can enjoy the following checked baggage allowances:

Weight Concept

Business Class Economy Class Infants
30 kg 20 kg 10 kg

Note: Please see note under serial no.- 1.7 in detail baggage policy for restrictive items not allowed in cabin baggage and checked-in baggage.

Business Class

  • Free Baggage Allowance: 30 Kgs limited within maximum two pieces.
  • The sum of the 3 dimensions (length + breadth + height) must not exceed 62 inches or 158 centimeters for each piece.
  • The maximum weight permissible for a single piece of baggage is 30 Kgs.

Economy Class

  • Free Baggage Allowance: 20 Kgs limited within maximum two pieces.
  • The sum of the 3 dimensions (length + breadth + height) of both must not exceed 62 inches or 158 centimeters.
  • The weight of each bag must not exceed 20 Kgs.

Infants in all Classes

  • Free Baggage Allowance: 10Kgs limited to one piece.
  • The sum of the 3 dimensions (length + breadth + height) must not exceed 45 inches or 115 centimeters.
  • In addition they are entitled to one collapsible stroller/carrycot/infant car seat subject to availability of space.

Carry-On Baggage

When flying with Biman you can enjoy the following checked baggage allowances:

Business Class Economy Class Infants
10 kg 7 kg Nill kg

Business Class

Carry-on/hand baggage two pieces not exceeding 10 KGs with the size of 56cm x 36cm x 23cm (20in x 15in x 10in), including the handle, pockets and wheels for each passenger.

Economy Class

Carry-on /hand baggage one piece not exceeding 07 KGs with the size of 56cm x 36cm x 23cm (20in x 15in x 10in), including the handle, pockets and wheels for each passenger.

The Following Items Constitute One Piece Of Cabin Baggage:

Trolley Bag Garment Bag Briefcase
55cm x 36cm x 20cm Dimensions not exceeding 115cm, thickness not exceeding 20cm when folded 50cm x 36cm x 20 cm

Articles Allowed On-Board

You may carry on-board the articles listed below free of charge, over and above your free baggage allowance (subject to local country specific restrictions, if any):

  • Ladies' handbag, Overcoat, Umbrella
  • Walking stick, Notebook, Small camera
  • Reasonable Reading material, Infant’s food for consumption in flight / infant’s carrying basket
  • A pair of crutches and/or other prosthetic devices for the passenger’s use provided the passenger is dependent upon them.

Free Baggage Allowance

BD to/from CCU
Economy Class Business Class Infant Excess Baggage
BD to CCU 20kg 30kg 10kg Charge
CCU to BD 20kg 30kg 10kg Charge
BD to/from DEL
Economy Class Business Class Infant Excess Baggage
BD to DEL 20kg 30kg 10kg Charge
DEL to BD 30kg 40kg 10kg Charge
BD to/from KTM
Economy Class Business Class Infant Excess Baggage
BD to KTM 20kg 30kg 10kg Charge
KTM to BD 20kg 30kg 10kg NPR 438 per kg
BD to/from BKK
Economy Class Business Class Infant Excess Baggage
BD to BKK 30kg 40kg 10kg Charge
BKK to BD 30kg 40kg 10kg THB 265 per kg
BD to/from RGN
Economy Class Business Class Infant Excess Baggage
BD to RGN 25kg 30kg 10kg Charge
RGN to BD 25kg 30kg 10kg USD 10.00 per kg
BD to/from SIN
Economy Class Business Class Infant Excess Baggage
BD to SIN 30kg 40kg 10kg Charge
SIN to BD 40kg 50kg 10kg SGD 29.00 per kg
BD to/from KUL
Economy Class Business Class Infant Excess Baggage
BD to KUL 30kg 40kg 10kg Charge
KUL to BD 35kg 45kg 10kg MYR 30.00 per kg
BD to/from HKG
Economy Class Business Class Infant Excess Baggage
BD to HKG 20kg 30kg 10kg Charge
HKG to BD 35kg 45kg 10kg HKD 100.00 per kg
BD to/from AUH
Economy Class Business Class Infant Excess Baggage
BD to AUH 20kg 30kg 10kg Charge
AUH to BD 40kg in 2PCs 50kg in 2PCs 10kg AED 50.00 per kg
BD to/from DXB
Economy Class Business Class Infant Excess Baggage
BD to DXB 20kg 30kg 10kg Charge
DXB to BD 40kg in 2PCs 50kg in 2PCs 10kg AED 50.00 per kg
BD to/from RUH
Economy Class Business Class Infant Excess Baggage
BD to RUH 20kg 30kg 10kg Charge
RUH to BD 45kg 55kg 10kg SAR 45.00 per kg
BD to/from DMM
Economy Class Business Class Infant Excess Baggage
BD to DMM 20kg 30kg 10kg Charge
DMM to BD 45kg 55kg 10kg SAR 45.00 per kg
BD to/from JED
Economy Class Business Class Infant Excess Baggage
BD to JED 30kg 40kg 10kg Charge
JED to BD 50kg 60kg 10kg SAR 45.00 per kg
BD to/from DOH
Economy Class Business Class Infant Excess Baggage
BD to DOH 30kg 40kg 10kg Charge
DOH to BD 40kg 50kg 10kg QAR 50.00 per kg
BD to/from KWI
Economy Class Business Class Infant Excess Baggage
BD to KWI 30kg 40kg 10kg Charge
KWI to BD 50kg 60kg 10kg KWD 5.00 per kg
BD to/from MCT
Economy Class Business Class Infant Excess Baggage
BD to MCT 20kg 30kg 10kg Charge
MCT to BD 45kg 55kg 10kg OMR 6.000 per kg
BD to/from LON
Economy Class Business Class Infant Excess Baggage
BD to LON 40kg in 02 PCs 50kg in 02 PCs 10kg Charge
LON to BD 40kg in 02 PCs 50kg in 02 PCs 10kg GBP 10.00 per kg
BD Domestic Points
Economy Class Business Class Infant Excess Baggage
20kg 30kg 10kg Charge
BD to/from MED
Economy Class Business Class Infant Excess Baggage
BD to MED 30kg 40kg 10kg Charge
MED to BD 50kg 60kg 10kg SAR 45 per kg

Excess Baggage Charges

Bangladesh to Kolkata*
Dhaka to Kolkata USD 04.00 per kg
Chattogram to Kolkata USD 05.00 per kg
Kolkata to Dhaka USD 04.00 per kg
Kolkata to Chattogram USD 05.00 per kg
Bangladesh to Delhi*
Dhaka to Delhi/MAA USD 15.00 per kg
Delhi/MAA to Dhaka INR 619 + 5% GST (Tax) INR 31 = Total INR 650 Per Kg (Economy)
INR 619 +12% GST (Tax) INR 75 = Total INR 694 Per Kg (Business)
Bangladesh to Nepal*
Nepal to Bangladesh USD 05.00 per kg
Bangladesh to Bangkok*
Dhaka to Bangkok USD 08.00 per kg
Bangkok to Dhaka USD 04.00 per kg
Bangladesh to Singapore*
Singapore/CAN to Bangladesh USD 18.00 per kg
Bangladesh to Singapore/CAN USD 18.00 per kg
Bangladesh to Kuala Lumpur*
Bangladesh to Kuala Lumpur USD 16.00 per kg
Kuala Lumpur to Bangladesh MYR 25.00 per kg (special, ref :KULBG)
Bangladesh to Kingdom of Saudi Arabia*
Bangladesh to Saudi Arabia USD 20.00 per kg
Saudi Arabia to Bangladesh SAR 45.00 per kg
Bangladesh to Muscat*
Bangladesh to Muscat USD 22.00 per kg
Muscat to Bangladesh OMR 06.00 per kg
Bangladesh to Kuwait*
Bangladesh to Kuwait USD 25.00 per kg
Kuwait to Bangladesh KWD 05.00 per kg
Bangladesh to Doha*
Bangladesh to Doha USD 16.00 per kg
Doha to Bangladesh QAR 50.00 per kg
Bangladesh to United Arab Emirates*
Bangladesh to United Arab Emirates USD 16.00 per kg
United Arab Emirates to Bangladesh AED 50.00 per kg 03rd Piece 20kg AED 400
Bangladesh to London/Manchester*
Bangladesh to London USD 10.00 per kg
London to Bangladesh GBP 10.00 per kg
Domestic*
Dhaka to CGP/SPD/CXB/ZYL BDT 150.00 per kg
CGP/SPD/CXB/ZYL to Dhaka BDT 150.00 per kg
Dhaka to BZL/JSR/RJH BDT 100.00 per kg
BZL/JSR/RJH to Dhaka BDT 100.00 per kg

Piece Concept

Business Class

  • Free Baggage Allowance: 2 pieces.
  • The sum of the 3 dimensions (length + breadth + height) must not exceed 62 inches or 158 centimeters for each piece.
  • The maximum weight permissible for a single piece of baggage is 30 Kgs.

Economy Class

  • Free Baggage Allowance: 2 pieces.
  • The sum of the 3 dimensions (length + breadth + height) must not exceed 62 inches or 158 centimeters for each piece.
  • The weight of each bag must not exceed 50 pounds or 23 Kilos.

Infants in all Classes

  • Free Baggage Allowance: 1 piece not exceeding 10 Kgs(Economy & Business Class).
  • The sum of the 3 dimensions (length + breadth + height) must not exceed 45 inches or 115 centimeters.
  • In addition they are entitled to one collapsible stroller/carrycot/infant car seat subject to availability of space.

Baggage Policy For Travel To/From USA/Canada

Checked Baggage / Free Baggage Allowance

Type of Passenger Class of service Pcs Weight per Pc Sum of Dim
Adult & Child
Business 2 30Kg 62’’ or 158 CM
Premium Economy
Economy 23Kg
Infant (0-2 years)
Business 1 10Kg 45LI 115LCM
Premium Economy
Economy

Hand Bag / Carry-on Baggage Allowance

Type of Passenger Class of service Pcs Weight per Pc Sum of Dim
Adult & Child
Business 2 15Kg (not to exceed a total weight of 15kg ) 9x15x22 or 23x40x55CM
Premium Economy
Economy 1 10Kg
Infant (0-2 years)
Business 1 10Kg 45LI 115LCM
Premium Economy
Economy

Notes:

  • Infant is allowed to carry one baby stroller or Carrycot or Infant car seat in addition to its entitled FBA.
  • Maximum dimensions include wheels and handles.
  • Carry-on bag must be light enough so that it can be stored in the overhead bin unassisted.
  • Oversized and Overweight charge shall be applied if any PC exceed above mentioned dimension and weight.
  • For Hand bag standard personal articles are allowed to carry-on.

Examples of Standard of personal articles (As determined by their size)

  • Carry-on bag, roller bag, backpack, briefcase
  • Laptop computer
  • Airport shopping and duty-free purchases
  • Sport racquet (e.g. tennis, squash, badminton)
  • Camera bag
  • Garment bag (size and weight restrictions apply)
  • Diplomatic or Consular bag
  • Musical instrument

Other Items May Bring on Board

Here are examples of items that can bring on board in addition to carry-on allowance:

  • Coat or other outer garment
  • Small purse measuring no more than
    25cm x 30cm x 14cm
    (10in x 12in x 5.5 in)
  • Larger purses will be included in your carry-on allowance
  • Infant care item (e.g.: diaper bag)
  • Stroller -collapsed diameter not to exceed
    25.5 cm (10 in) & length not to exceed 92cm (36 in)
  • Child restraint device (car seat) if it has been purchased for the child/infant
    • Special Needs Items The following items are allowed at all times, in addition to carry-on allowance:
    • Mobility Aid (e.g.: braces, cane, crutches, walker, communication device*) or other special need item
    • Container carrying life sustaining items
    • Medication in its original, labeled container
  • Small electronic device such as cell phone or MP3 player
  • Snacks or food to eat on board: All food must be wrapped or in a container

Over Sized and Over-weight Charge

Sector AC Proposed rate for BG Specification
Dhaka-Toronto and Toronto-Dhaka
$100 USD Overweight bag charge $100 Bags weigh between 23-32kg (50-70lb)
$100 USD Oversized bags charge $100 Bags size between 158-292cm (63-115in)

Notes:

  • Oversized bag: $100 CAD/USD (per direction, plus taxes*) for bags between 158-292cm (63-115in)
  • Overweight bag: $100 CAD/USD (per direction, plus taxes*) for bags between 23Kg-32Kg.
  • If a bag is both overweight and oversized, charged the $100 shall be only once
  • No overweight charge for business and premium economy class of services
  • No Bag is acceptable if weight is more than 32kg

Excess Baggage/ Extra Bag Charge of BG per PC

From/To ME/South Asia Far East BD EU
From/To USA USD 250 USD 300 USD 250 USD 200
From Canada CAD 280 CAD 300 CAD 250 CAD 125
To Canada USD 280 USD 300 USD 250 USD 125

Notes:

  • Each Additional Bag: CAD/USD 250 (per direction), for 02 Pcs extra bag up to 23Kg (Sub-code 0GP)
  • For 3rd and 4th Extra PC charge shall be USD 300.
  • No overweight or oversize charges apply when the additional bag fee is paid.
  • Max. linear dimensions per bag: 158 cm (62in)
  • Final baggage allowance and service fees ultimately charged may differ from those displayed as they are based on the date of ticketing.

Baggage Policy For Biman Loyalty Club (FFP) Members

Biman has special baggage allowances on BG online services for frequent flyer passengers of Biman Loyalty Club.

Green Member Silver Member Gold Member
Open and free membership for everybody. No minimum requirements. You need to have 50,000 miles per year to become a Silver Biman Loyalty Club member. You need to have 75,000 miles per year to become a Gold Biman Loyalty Club member.
Benefits Green Silver Gold
Additional free baggage allowance NIL 10kg 20kg

Special Baggage Provisions

Sports equipment’s are included in passenger checked baggage allowance, any exceed weight resulting from such inclusion shall be assessed at the existing Excess Baggage Rate. For ease of reference, the different categories of sporting equipment are defined as under:

Type of Sporting Equipment Definition
Bicyle Non-motorized touring or racing bicycles. Linear dimensions not exceeding 145x160x110 centimeters.
Fishing Equipment 2 rods + 1 reel + 1 landing net + 1 pair of waders + tackle box
Golf Kit 1 golf bag containing not more than 14 golf clubs + 12 golf balls + 1 pair of golf shoes
Paragliding Equipment Non-motorized paragliding equipment. Motorized paragliding equipment and hang-gliding equipment are not permitted as baggage.
Scuba Diving Equipment 1 empty scuba tank + 1 scuba regulator + 1 tank harness + 1 tank pressure gauge + 1 mask + 2 fins + 1 snorkel + 1 knife + 1 spear gun + 1 safety vest
Ski Kit Equipment 1 pair of skis + 1 pair of ski poles + 1 pair of boots
Snow board 1 snowboard + 1 pair of boots
Surfboard Surfboard of fibre glass.
Water Ski 1 pair of standard water skis or 1 slalom water ski

Scenario 1

  • Free Baggage Allowance: 30kgs
  • Guest is carrying 1 bag weighing 20kgs + 1 golf kit (not exceeding 158 cm) weighing 10kgs
  • Charge: No excess baggage charge will apply.

Scenario 2

  • Free Baggage Allowance: 30kgs
  • Guest is carrying 1 bag weighing 25kgss + 1 golf kit (not exceeding 158 cm) weighing 10kgs
  • Charges: Excess baggage fee for 5 kgs at the applicable rate.

Cabin baggage in passenger seat (CBBG).

A guest can carry fragile or delicate items such as musical instruments, electronic equipment’s, paintings and diplomatic mail in the cabin by purchasing an extra seat next to him / her. The weight of such cabin baggage item on extra seat should not exceed 60 kgs which deemed to be safe in cabin secured with seat belt or extension belt and must be of a size as under :

Musical Instrument 145cm X 42cm x 42cm
Other Baggage 66cm X 42cm X 42cm

Important Notice

  • All of the above regulations are strictly enforced. Passengers who exceed their allowance will be required to check their carry-on baggage, and additional checked baggage charge may apply.
  • Maximum Permissible excess baggage limits 100kg within 05 Pieces per Passenger.
  • Free baggage allowance shall be 2 Pieces, Maximum 25kg per Piece on Economy class.
  • Free baggage allowance shall be 2 Pieces, Maximum 32kg per Piece on Business class.
  • Odd Size/Round Shape bundle not allowed as a checked baggage.
  • Gold Card Members allowed 20kg/01 Pc & Silver Card Members allowed 10/01pc in-addition of their entitlement of FBA irrespective class of service.

Restricted and Prohibited Items

Due to international regulations, and to ensure the safety of our passengers, there are a number of restrictions on items that can be carried in your cabin baggage. Items that may cause injury or represent any other security or safety threat can only be carried as checked baggage, and are not allowed in cabin baggage. These items should be appropriately packed for carriage as checked baggage, in accordance with IATA Dangerous Goods Regulations and relevant Biman regulations.

In Cabin Baggage Following Items Are Restricted To Carry In Cabin Baggage:

  • Liquids, creams,gels,pastes and aerosols over 100ml
  • Real or toy weapons
  • Arms and ammunition
  • Explosives or anything containing explosives (for example, fireworks or fire crackers)
  • Knives of any kind, type, shape or size
  • Letter openers
  • Metal cutlery
  • Slingshots
  • Razor blades and straight razor blades
  • Tradesmen's tools
  • Darts
  • Scissors
  • Nail files
  • Hypodermic needles and syringes (unless required for medical reasons and accompanied by a medical certificate confirming the medical condition necessitating carriage)
  • Knitting needles
  • Corkscrews
  • Laser pointers
  • Lighters

In Checked-In Baggage Following Items Are Restricted To Carry In Checked-In Baggage:

  • Explosive Materials such as Flare Guns, Gun Lighters and Gun Powder, Explosive materials, Ammunitions including Blank Cartridges Handguns, Pistol Caps, Blasting caps, Dynamite, Fireworks, Flares (in any form), Hand Grenades, Plastic Explosives and Realistic Replicas of Explosives.
  • Compressed gases such as (deeply refrigerated, flammable, non-flammable and poisonous) Such as Butane, Oxygen, Liquid nitrogen, Aqualung cylinders and Compressed Gas Cylinders.
  • Flammable Items such as Aerosol (any except for personal care or toiletries in limited quantities), Fuels (including cooking fuels and any flammable liquid fuel), Gasoline, Gas Torches, Lighter Fluid, Strike anywhere matches, Turpentine and Paint Thinner, Realistic Replicas of Incendiaries
  • Oxidizing materials such as bleaching powder, peroxides
  • Poisonous and infectious substances such as insecticides, weed-killers and live virus materials
  • Radio-active materials such As Bleaching Powder And Peroxides
  • Corrosives such as Acids, Alkalis, Mercury, Wet Cell Batteries (except those in wheelchairs), Oven or Drain cleaners and Apparatus Containing Mercury
  • Other dangerous articles such as magnetized, offensive or irritating materials. Briefcases and attach cases with installed alarm devices

Dangerous Goods are classified as items or substances that may pose health and safety hazards to customers. The transport of these goods is regulated by Civil Aviation Regulations, and they are generally not allowed in either cabin baggage or checked baggage, with some exceptions.

Weapons And Ammunition

Security regulations prohibit the carriage of weapons in the passenger cabin except authorized by Government of Bangladesh. Bringing a prohibited item to the Passenger and Cabin Baggage Screening point without authorization is a criminal offence and may result in charges and prosecution. The following list of weapons may be carried in checked-in luggage, provided they are sheathed / securely packed to prevent injury to handlers and screeners:

  • Knives
  • Swords
  • Martial Arts Weapons
  • Box cutters
  • Spear guns
  • Licensed firearms

Exceptions

Medicines and toiletries in limited quantities which are necessary or appropriate for the passenger during the journey, such as hair sprays, perfumes and medicines containing alcohol may be carried. Many of these listed articles can be carried as air cargo provided they are packed in accordance with cargo regulations.

European Union Regulations As Per Regulation 185, 2010..
List Of Prohibited Articles In Passengers And Cabin Baggage

Without prejudice to applicable safety rules, passengers are not permitted to carry the following articles into security restricted areas and on board an aircraft:

  • (a) guns, firearms and other devices that discharge projectiles — devices capable, or appearing capable, of being used to cause serious injury by discharging a projectile, including:
    • -firearms of all types, such as pistols, revolvers, rifles, shotguns,
    • -toy guns, replicas and imitation firearms capable of being mistaken for real weapons,
    • -component parts of firearms, excluding telescopic sights,
    • -compressed air and CO2 guns, such as pistols, pellet guns, rifles and ball bearing guns,
    • -signal flare pistols and starter pistols,
    • -bows, cross bows and arrows,
    • -harpoon guns and spear guns,
    • -slingshots and catapults;
  • (b) stunning devices — devices designed specifically to stun or immobilise, including:
    • -devices for shocking, such as stun guns, tasers and stun batons,
    • -animal stunners and animal killers,
    • -disabling and incapacitating chemicals, gases and sprays, such as mace, pepper sprays, capsicum sprays, tear gas, acid sprays and animal repellent sprays;
  • (c) objects with a sharp point or sharp edge — objects with a sharp point or sharp edge capable of being used to cause serious injury, including:
    • -items designed for chopping, such as axes, hatchets and cleavers,
    • -ice axes and ice picks,
    • -razor blades,
    • -box cutters,
    • -knives with blades of more than 6 cm,
    • -scissors with blades of more than 6 cm as measured from the fulcrum,
    • -martial arts equipment with a sharp point or sharp edge,
    • -swords and sabres;
  • (d) workmen’s tools — tools capable of being used either to cause serious injury or to threaten the safety of aircraft,
    • Including:
    • -crowbars,
    • -drills and drill bits, including cordless portable power drills,
    • -tools with a blade or a shaft of more than 6 cm capable of use as a weapon, such as screwdrivers and chisels,
    • -saws, including cordless portable power saws,
    • -blowtorches,
    • -bolt guns and nail guns;
  • (e) blunt instruments — objects capable of being used to cause serious injury when used to hit,
    • Including:
    • -baseball and softball bats,
    • -clubs and batons, such as billy clubs, blackjacks and night sticks,
    • -martial arts equipment;
  • (f) explosives and incendiary substances and devices — explosives and incendiary substances and devices capable, or appearing
    • capable, of being used to cause serious injury or to pose a threat to the safety of aircraft, including:
    • -ammunition,
    • -blasting caps,
    • -detonators and fuses,
    • -replica or imitation explosive devices,
    • -mines, grenades and other explosive military stores,
    • -fireworks and other pyrotechnics,
    • -smoke-generating canisters and smoke-generating cartridges,
    • -dynamite, gunpowder and plastic explosives.

Baggage Claim

In case of delay/damage/loss of your checked baggage on arrival at destination, the 1st step is to notify Biman official on duty &/or to contact Lost & Found section near to baggage claim area to complete the report immediately. Fill up the form called Property Irregularity Report (PIR) with details of baggage i.e. colour,size,identifying mark etc. to assist Biman to trace the missing baggage within a reasonable time. When the missing baggage is not traced within a reasonable time, passenger may raise the claim to Biman along with all required documents for settlement. Biman’s liability for any lost baggage is up to 20KGs at the rate of USD-20/- per KG.

Contact For Hazrat Shahjalal International Airport, Dhaka.

On Duty Junior Ground Service Officer

Room - 15 Ground Floor, HSIA (South Corner), Dhaka.

(+88) 01777715535, (+88) 028901315(T&T), (+88) 8901500/5402(PABX)

Trained DOG in Cabin for Deaf/Blind Passengers

A dog trained to lead a blind person will be carried free of charge in addition to normal free baggage allowance, provided that such a dog accompanied a passenger with impaired vision and dependent upon it, and proper permits are obtained for entry into the country or territories of transit where such permits are required and only if the evidence of possession of such permits is presented prior to reservation being made, unless any country or territory on the route prohibits the entry of a dog, carriage will be refused.

Under certain operating conditions, such as more than 4 hours flight, VVIP flight, official carrier flight or on certain types of aircraft, it is some time not possible to carry a dog in the passenger cabin and therefore, carriage can be refused.

The passenger will be requested to put a muzzle on the dog, to avoid annoyance/disturbance to other passengers. Biman will not be responsible in the event any such dog is refused entry into or passage through any country or territory. The owner will have to assume all risks or injury to or sickness or death or such animal carried under this rule.

Categories Of Dogs Of Assistance

  • Eye seeing dog (To assist person with visual deficiency)
  • Hearing hear dog (To assist person with auditory deficiency)

The statute of assistance dog is recognized to the dogs trained in certificated, national or international, establishments. The assistance dog must carry the badge that classifies it as such in a visible way. The passenger must prove whenever necessary, the identification of the animal as assistance dog and fulfill the sanitary requirements, as well as provide for the animal correct behavior and is responsible for any damages that the animal may cause to another person.

Whenever travelling in the cabin, the dog may not occupy a seat neither block the ways, including the emergency exits. Reservation control department (or cabin crew staff), shall assign a window seat for the passenger in order the dog may stay on the floor near the passenger avoiding that the dog blocks the way of the other passengers in the same row, (whenever possible should opt for seats with more space in front, except seats in the emergency rows).

If a flight segment is scheduled to take within four hours of flight, reservation/ticketing staff must request the passenger to provide documentation that the guide dog will not need to relieve itself or can do so in a way that will not create a health or sanitation problems on the flight.

This document must be produced at the check-in as well. If the passenger is unable to provide the obligatory documentations for carriage in cabin, the guide dog can be accepted only as checked baggage. The guest has to carry an absorbent protective sheet/mat to be placed in front of the seat to be occupied.

These guide dogs are carried free of charge in the cabin.

Pet in Hold

Pet animals can be carried only on Biman flights as passengers’s accompanied baggage or shipped cargo. Pets such as dogs, cats, household birds, rabbits, canaries are allowed only in the aircraft holds. Live animals should be carried in escape proof containers of proper size with ample ventilation. The container must be i.e. not made of chewable material.

Aircraft Type Container maximum dimensions (cm) Limits
B777 100 x 78 x 69 4
A310 100 x 78 x 69 4
B737 100 x 59 x 59 1